Mark Balstad, Vice Chairman
Area Credit Manager, Crop Production Services, Inc.
I’ve worked in the credit field for over 30 years, currently at Crop Production Services, covering the Pacific Northwest territory. I attended Olaf College in Northfield, Minnesota, where I earned a Bachelor of Arts in Political Science & Religion. I have served on the board of directors for Credit Professionals International, Credit Women in Construction, and Idaho Collectors Association. I have served on the NACM Inland Northwest Board of Directors for numerous years.
Linda Bishop, CCE, CICP, Immediate Past Chair
Senior Credit Manager, Tektronix, Inc.
I have worked in the credit field at Tektronix for 28 years. I hold the CCE and CICP designations and consider myself lucky to be associated with NACM and the credit community. In my spare time, I enjoy gardening, reading, wine tasting, theater, and hanging out at home in Northeast Portland with my guy and two cats.
Lisa Canale, Director
Senior Credit Officer, Numerica Credit Union
I am a Pacific Northwest native and a graduate of the University of Idaho in Moscow. Other than 6 years in Washington DC, I’ve lived here all my life. I have over twenty years in lending, working in virtually every aspect of credit in that industry, with the most recent seven years at Numerica Credit Union in Credit Administration. Together, my husband and I have three children and a grandson with another grandbaby on the way. We love to travel and spend time with our children, and of course, wine tasting!
Jeff Caviness, CBA, Chairman
NW Credit Manager, CPM Development
I was born and raised in Spokane, Washington. After high school, I attended Arizona State University to obtain a degree in Finance. I have been in credit and collections for over 25 years. My last job as national credit manager of a staffing company brought me back to Spokane. I have been with CPM Development, my current employers, for six years. I earned my CBA designation in 2013. I’ve served on the NACM Inland Northwest Board for five years. My wife works for the Spokane Regional Health District and we have four children. I am a die-hard Seahawk and Sun Devil fan. I enjoy hunting and the outdoors.
Don Frigaard, Director
VP of Mortgage Lending, HAPO Community Credit Union
Bio Coming Soon!
Marsha Johnson, CCE, Director
Corporate Credit Manager, TEC Equipment, Inc.
I am a graduate of the University of Washington and an avid Huskies fan. I have worked in and around credit and collections for more than 40 years and particularly enjoy the variety of the job and the high customer contact. A true ham, I am at my best when speaking in front of a group or teaching a class. My husband, Jim, and I love to travel in our spare time. You will often find me in Tacoma on the weekend visiting with my children and grandkids. A proud grandma, I will share pictures at the drop of a hat, whether you ask me or not.
Tawnya Marsh, CCE, Secretary‐Treasurer
Credit & A/R Supervisor, Columbia River Knife & Tool
I am a native Oregonian born and raised in Eugene. I moved to the Portland area in 2007 with my husband and daughter. I started my credit career 24 years ago while working for a small (at that time) home improvement store in Eugene. I started getting involved with NACM and CFDD while in that position which is where I received most of my credit education. I obtained my CBA certification in 1999 and completed the GSCFM course and CCE certification in 2016. I currently work for Columbia River Knife and Tool as their Credit & Customer Service manager. I served on the CFDD Board from 2008 to 2015 and continue to stay involved with that organization. My husband and I have two beautiful daughters that keep us rather busy. We love camping, trips to the beach and just enjoying watching our “littles” grow up, though sometimes they grow to fast.
Isaac Miller, Director
Branch Credit Manager, Food Services of America
I'm a California native and have lived in Oregon since 1989. I have more than 25 years of experience in credit and collection. In the 25 years, NACM has been my source for information and education. It's an honor to be on the NACM Oregon Board to help with its continued success. I have been with Food Services of America for more than 19 years. I started as a district credit manager and now currently the branch credit manager. I attended San Jose State (Go Spartan), and finished with an accounting degree. I have four kids, one just graduated from college, one going into his third year in college and two in high school. I'm an avid runner, and my hobbies include snowmobiling and snowboarding, wake boarding, and water sports in the summer. My greatest enjoyment is spending time with my family and running with my dogs.
Dave Newman, CCE, Chair Elect
Area Credit Manager, Roofline Supply & Delivery
I am a native Oregonian with a business degree from Portland State University. I've worked in a number of different fields including credit, finance, global logistics, and sustainability. I earned the CBA Designation in March 2014, achieved the CBF Designation in July 2014, and the CCE Designation in March 2015. I have served on the NACM Oregon Board since 2014.
Eve Sahnow, CCE, Director
Corporate Credit Manager, Orepac Building Products
I am proud to call myself an Oregonian since 2005. I manage the amazing credit team for OrePac Building Products, one of Oregon’s largest family owned companies. Prior to joining the OrePac family, highlights in my work experience ranged from SOX compliance, sales force training and institutional trade support. I earned my B.S. degree in Business Management from Metropolitan State University in Denver and was awarded certifications in both the Credit Business Fellow (CBF) in 2014 and the Certified Credit Executive (CCE) in 2016. As an alum of NACM’s Graduate School of Credit and Financial Management (GSCFM) program, I am passionate about promoting continuing education and the power of professional networking. In my spare time I enjoy fishing and crabbing with my husband and traveling to new places with family and friends.
Tess Ricard, CCE, Director
Credit Manager, SCAFCO Corporation
I was born in North Idaho but grew up and was educated in Eastern Washington. I received my degree in Computer Programming and have been a credit manager for most of my working career. Fifteen years ago I was offered a key position at SCAFCO Corporation as Credit Manager. SCAFCO Steel Stud division has branches in 7 states and Calgary, Alberta Canada. SCAFCO Grain division supplies products worldwide. I first became aware of NACM in the early 70’s and have used their services ever since. I received my CBA and CBF designation in 2014. I’m hoping to take the CCE exam in November 2016. I enjoy serving on the NACM Inland Northwest Board of Directors and ‘being in the know’. My husband and I have traveled throughout the world but have taken a hiatus since the birth of our grandchildren to spend time with them. We hope to start traveling again in the near future and introduce our grandchildren to the thrill of travel to foreign countries.
Pam Wagner, CCE, Director
Credit Manager, Banner Retail Marketing Group LLC
I am a Washington native, raised in Spokane, Washington. For the last 20 years I have worked in credit, collections, and accounts receivable. Prior to credit, I worked as a planner/buyer and in inventory management. I am proud to serve on the NACM Northwest Board of Directors. I love taking part in NACM education and certification programs; earning my CBF in 2015. I have been married for 28 years with two wonderful children and a yellow lab named Holly. I enjoy camping and snowmobiling with my family and friends.
Jennifer Walsh, CCE
President & COO, NACM Northwest
I am a native Washingtonian, growing up in central Washington and eventually attending Eastern Washington University. I've spent over 20 years in business credit management, beginning in commercial lending at a regional bank and transitioning over to the COO position of NACM Inland Northwest in 2007. My husband of 25 years is a Commercial Marketing Rep for Costco Wholesale. We have three beautiful and active children, keeping our household on the move every day. We spend a great amount of time at sporting events and enjoying most anything outdoors in the Pacific Northwest.
Rod Wheeland, CCE, CAE
Chief Executive Officer, NACM Northwest
A native of Colorado Springs, Colorado, I came to Portland thirty-seven years ago and never left. I'm a graduate of Eastern Washington University in Cheney and York University in Toronto. I've spent a few decades working in and around finance and credit. For the last twenty-one years, I've been an executive for NACM Northwest, a trade association for business-to-business creditors. My wife is a sales representative for The Bark, a dog-focused periodical, and we enjoy spending time with our three grown children.