Steven Amiel, Director
Credit & Collections Manager, Tektronix, Inc.
I was born in Israel and grew up on the East Coast since the age of ten. I came to Portland in 2000, and after a short stint in California, returned to Oregon for good. I earned an accounting degree from Portland State University and a master's in business (Finance) from Concordia University. I spent the last nine years working in finance in the construction, electrical, and technology fields. I’ve served as a director on the NACM Oregon Board of Directors since 2011 and have been involved in various committees. I began working at Tektronix Inc in 2012 where I now occupy the role of Credit & Collections Manager. When not working I enjoy time with family, rock climbing, hiking and kick boxing.
Mark Balstad, Secretary-Treasurer
Area Credit Manager, Crop Production Services, Inc.
I’ve worked in the credit field for over 30 years, currently at Crop Production Services, covering the Pacific Northwest territory. I attended Olaf College in Northfield, Minnesota, where I earned a Bachelor of Arts in Political Science & Religion. I have served on the board of directors for Credit Professionals International, Credit Women in Construction, and Idaho Collectors Association. I have served on the NACM Inland Northwest Board of Directors for numerous years.
Raeann Binau, CICP, RGCP, Director
Credit Manager, Columbia Machine, Inc.
I am a Pacific Northwest native born and raised in Banks, Oregon, a proud graduate of Oregon State University, and currently living in Goldendale, Washington. My husband Ed, has 41 years as a Union Pacific Railroad conductor based out of The Dalles, Oregon, and we have two daughters living here in the Pacific Northwest. No one goes to school to be a credit manager; we seem to fall into it. Back in the 1980’s, I was working for Chemlawn, Inc., out in the field, married young, and soon became pregnant and needed to work inside. This is where my credit experience started, which led me to management positions in credit with Reser’s Fine Foods, Danner Boot, and Airgas. I currently work as credit manager for Columbia Machine, Inc. with a total of 12 years. International credit became my passion and focus, and today, I focus on the mentoring, training, and ambassador aspect of the credit industry. I love the outdoors and spend hours in my yard, garden and kitchen. Hiking and camping is how we spend our summers with our five lovable dogs.
Linda Bishop, CCE, CICP, Chairman
Senior Credit Manager, Tektronix, Inc.
I have worked in the credit field at Tektronix for 28 years. I hold the CCE and CICP designations and consider myself lucky to be associated with NACM and the credit community. In my spare time, I enjoy gardening, reading, wine tasting, theater, and hanging out at home in Northeast Portland with my guy and two cats.
Lisa Canale, Director
Senior Credit Officer, Numerica Credit Union
I am a Pacific Northwest native and a graduate of the University of Idaho in Moscow. Other than 6 years in Washington DC, I’ve lived here all my life. I have over twenty years in lending, working in virtually every aspect of credit in that industry, with the most recent seven years at Numerica Credit Union in Credit Administration. Together, my husband and I have three children and a grandson with another grandbaby on the way. We love to travel and spend time with our children, and of course, wine tasting!
Jeff Caviness, CBA, Chair Elect
NW Credit Manager, CPM Development
I was born and raised in Spokane, Washington. After high school, I attended Arizona State University to obtain a degree in Finance. I have been in credit and collections for over 25 years. My last job as national credit manager of a staffing company brought me back to Spokane. I have been with CPM Development, my current employers, for six years. I earned my CBA designation in 2013. I’ve served on the NACM Inland Northwest Board for five years. My wife works for the Spokane Regional Health District and we have four children. I am a die-hard Seahawk and Sun Devil fan. I enjoy hunting and the outdoors.
Tony Ceniga, Director
Director of Risk & Credit Management, Industrial Finishes & Systems
I am a native Oregonian having grown up in Eastern Oregon, in Vale close to the Snake River. My mother was of Dutch descent and my father was of Basque descent. I grew up on a small dairy farm with four brothers. The first half of my working career was spent in the banking industry. I have been in my current position with Industrial Finishes & Systems, Inc., as director of risk and credit management for 15 years. I have five kids, all married, and living in the same town where they grew up. We have three grandkids and are expecting many more. My wife, Susie, and I love to go snow running, mud running, sand dune running, running Oregon back roads, and camping with our children and grandkids. God has been good to us. Our kids and grandkids are all healthy and doing well. Susie and I are healthy and with good jobs. We live in this great country, The United States of America. We have much to be thankful for.
John Hardy, Director
Corporate Credit Manager, Emerson Hardwood Co.
I was born and raised in Texas, lived in Utah, and then moved to Colorado where I attended Western State College in Gunnison. In 1976, I transferred to Corvallis to finish my college education. After graduating from Oregon State University in 1978, I relocated to Portland to start my career. I first became aware of NACM when I was employed in retail credit. I took several basic credit classes in order to increase my job knowledge. I held several positions in commercial credit management and took advantage of NACM’s services, which included education classes, access to credit reporting, and industry credit groups. I was a member of Electrical, Wood Fabrication, Floor Covering, and Food Industry Credit Groups. Being both a member and leader of these industry groups over the course of my 37-year credit career, gave me a direct insight to the benefits of membership in NACM. I am proud that I was elected to the NACM Oregon Board of Directors. I served as Chairman of the Board in 2012-13. I will continue as a member of the NACM Northwest Board of Directors as long as the Association feels I can contribute and help make NACM Northwest’s members feel we are their best resource for credit-related services.
Marsha Johnson, CCE, Immediate Past Chairman
Corporate Credit Manager, TEC Equipment, Inc.
I am a graduate of the University of Washington and an avid Huskies fan. I have worked in and around credit and collections for more than 40 years and particularly enjoy the variety of the job and the high customer contact. A true ham, I am at my best when speaking in front of a group or teaching a class. My husband, Jim, and I love to travel in our spare time. You will often find me in Tacoma on the weekend visiting with my children and grandkids. A proud grandma, I will share pictures at the drop of a hat, whether you ask me or not.
Brenda Kivett, Director
Credit Manager, WCP Solutions
I have been a credit manager for WCP Solutions (formerly West Coast Paper Company) for 13 years. I am studying for the CBA exam coming up in March and am excited to soon have this designation. I am very thankful for the support, encouragement, education, and knowledge that I have received from NACM over the year. I enjoy cooking, wine tasting, traveling, being outdoors, exercising, photography, reading, painting, and spending time with friends and family.
Tawnya Marsh, CCE, Director
Credit & A/R Supervisor, Columbia River Knife & Tool
I am a native Oregonian born and raised in Eugene. I moved to the Portland area in 2007 with my husband and daughter. I started my credit career 24 years ago while working for a small (at that time) home improvement store in Eugene. I started getting involved with NACM and CFDD while in that position which is where I received most of my credit education. I obtained my CBA certification in 1999 and completed the GSCFM course and CCE certification in 2016. I currently work for Columbia River Knife and Tool as their Credit & Customer Service manager. I served on the CFDD Board from 2008 to 2015 and continue to stay involved with that organization. My husband and I have two beautiful daughters that keep us rather busy. We love camping, trips to the beach and just enjoying watching our “littles” grow up, though sometimes they grow to fast.
Isaac Miller, Director
Branch Credit Manager, Food Services of America
I'm a California native and have lived in Oregon since 1989. I have more than 25 years of experience in credit and collection. In the 25 years, NACM has been my source for information and education. It's an honor to be on the NACM Oregon Board to help with its continued success. I have been with Food Services of America for more than 19 years. I started as a district credit manager and now currently the branch credit manager. I attended San Jose State (Go Spartan), and finished with an accounting degree. I have four kids, one just graduated from college, one going into his third year in college and two in high school. I'm an avid runner, and my hobbies include snowmobiling and snowboarding, wake boarding, and water sports in the summer. My greatest enjoyment is spending time with my family and running with my dogs.
Caron Munsen, CBA, Director
Credit Manager, Haskins Steel Co., Inc.
I am married with four children, 15 grandchildren, and one great-grandson. I come from a large family of girls (mostly) and my family is very close knit. We enjoy large family Christmas parties and summer reunions. I was born and raised in North Idaho and moved to Spokane when I married. After a retail job with a candle company, I came to work as Haskins as a backup receptionist. It didn’t take long and I was billing clerk, then billing supervisor, then A/R, and on to credit manager. In May 2016, I will celebrate my 20th year with Haskins. I knew when offered the position in credit that I needed more education. I began taking certification classes and obtained by CBA within the first year. Education is my passion and in 2013 received the national Designation of Excellence Award. I have served on several committees, including Chair of the Education Committee, and am finishing my service on the NACM Inland Northwest Board of Directors this year.
Dave Newman, CCE, Secretary-Treasurer
Area Credit Manager, Roofline Supply & Delivery
I am a native Oregonian with a business degree from Portland State University. I've worked in a number of different fields including credit, finance, global logistics, and sustainability. I earned the CBA Designation in March 2014, achieved the CBF Designation in July 2014, and the CCE Designation in March 2015. I have served on the NACM Oregon Board since 2014.
Sheryl Rasmusson, CCE, Immediate Past Chair
Office Manager, Kilgore Architectural Products
I am a North Idaho native, working in the Construction Industry since 1993. I began work for the oldest and largest architectural firm in Spokane, Washington, and transitioned into a job for a general contractor before becoming the business and credit manager for a leading specialty subcontractor. For the last 13 years I have been a member of NACM, which has provided a multitude of educational and service opportunities that I am grateful to be part of. My education includes studying at Lewis & Clark State College and recently obtaining my CBF designation. I am currently serving as the Western Region Director for the NACM National Board of Directors and have served on the NACM Inland Northwest Board of Directors for 6 years. I am passionate about education and encourage businesses to consider all the benefits of services and education available through NACM locally and nationally. My personal interests include spending time with my family, dirt bike riding, camping, and traveling.
Tess Ricard, CCE, Director
Credit Manager, SCAFCO Corporation
I was born in North Idaho but grew up and was educated in Eastern Washington. I received my degree in Computer Programming and have been a credit manager for most of my working career. Fifteen years ago I was offered a key position at SCAFCO Corporation as Credit Manager. SCAFCO Steel Stud division has branches in 7 states and Calgary, Alberta Canada. SCAFCO Grain division supplies products worldwide. I first became aware of NACM in the early 70’s and have used their services ever since. I received my CBA and CBF designation in 2014. I’m hoping to take the CCE exam in November 2016. I enjoy serving on the NACM Inland Northwest Board of Directors and ‘being in the know’. My husband and I have traveled throughout the world but have taken a hiatus since the birth of our grandchildren to spend time with them. We hope to start traveling again in the near future and introduce our grandchildren to the thrill of travel to foreign countries.
Scott Smithhisler, Director
Vice President Global Trade, U.S. Bank Global Trade Services
I'm a Washington native and have lived in the Portland area since 1980. For me NACM is part of a diverse background in international business. I spent a few years in international banking operations, followed by 25 years with Nike, Inc., in a variety of leadership roles related to emerging markets. My work there spanned foreign sales, international credit, regional and corporate operations, compliance, trade finance, and supply chain. I’ve had the opportunity to travel and live overseas for a time. In May 2012, I joined U.S. Bank International Banking Group consulting for large companies across the western United States. NACM played an important role for me and I've enjoyed a longtime membership in the International Trade Group. NACM provides a vital contribution to the Northwest's business community and am honored to help with its continued success.
Pam Wagner, CCE, Director
Credit Manager, Banner Retail Marketing Group LLC
I am a Washington native, raised in Spokane, Washington. For the last 20 years I have worked in credit, collections, and accounts receivable. Prior to credit, I worked as a planner/buyer and in inventory management. I am proud to serve on the NACM Northwest Board of Directors. I love taking part in NACM education and certification programs; earning my CBF in 2015. I have been married for 28 years with two wonderful children and a yellow lab named Holly. I enjoy camping and snowmobiling with my family and friends.
Jennifer Walsh, CCE
President & COO, NACM Northwest
I am a native Washingtonian, growing up in central Washington and eventually attending Eastern Washington University. I've spent over 20 years in business credit management, beginning in commercial lending at a regional bank and transitioning over to the COO position of NACM Inland Northwest in 2007. My husband of 25 years is a Commercial Marketing Rep for Costco Wholesale. We have three beautiful and active children, keeping our household on the move every day. We spend a great amount of time at sporting events and enjoying most anything outdoors in the Pacific Northwest.
Rod Wheeland, CCE, CAE
Chief Executive Officer, NACM Northwest
A native of Colorado Springs, Colorado, I came to Portland thirty-seven years ago and never left. I'm a graduate of Eastern Washington University in Cheney and York University in Toronto. I've spent a few decades working in and around finance and credit. For the last twenty-one years, I've been an executive for NACM Northwest, a trade association for business-to-business creditors. My wife is a sales representative for The Bark, a dog-focused periodical, and we enjoy spending time with our three grown children.